At Dhrama, we are committed to delivering your orders with care and efficiency. Here’s all you
need to know about our shipping and delivery process:
- Order Processing Time: Most of our products are precisely crafted to order. As a result,
please allow for a production time frame of 7-10 days for items not currently in stock. We
take pride in manufacturing our products with precise and in detail work for delivering
quality work. - Shipping Partners: We have established a reliable network of shipping partners to
ensure your orders reach you safely and in a timely manner. For domestic shipments
within India, we collaborate with trusted carriers such as BlueDart, Rivigo and Shiprocket.
For international deliveries, we partner with globally recognized courier services including
DHL, FedEx, Blue Dart, and UPS. - Shipping Notifications: Once your order is shipped, we will promptly notify you via
email/ SMS. This email/SMS will include the tracking or AWB (Airway Bill) details of your
consignment, allowing you to monitor the progress of your package. - Delivery Time:
- *India: Our products typically reach customers within 5-7 working days after dispatch within India.
- *International: For international deliveries, the average delivery time is 7-10 days,
subject to customs clearance. Please note that delivery times may vary due to
unforeseen circumstances. - Tracking Your Order: We understand the importance of knowing the status of your order. You can easily track your package using the provided tracking IDs or links, which will be sent to your registered email address. Please keep in mind that while we strive to deliver your orders within the specified time frames, delays can occasionally occur due to factors beyond our control. Rest assured, we are committed to keeping you informed and ensuring your order reaches you as swiftly as possible. For any further queries or assistance, feel free to reach out to our customer support team. Thankyou for choosing Dhrama for your unique and handcrafted product needs.